鏡頭出現霧氣



  • 室內環境,開機放置20分鐘後,兩邊鏡頭玻璃上出現霧氣。
    有對策嗎?

    There was fog on both side of the glasses after standing by for 20 mins in door.


  • administrators

    Hi KTsoi,

    This situation may happen under certain environment such like high humidity or too cold place. Turn off LUNA and place it in a dry place will make the fog disappear, dehumidifier will also help.

    Team LUNA



  • 0_1511787997563_IMG_1078_.jpg
    我也有同樣的問題,畫質原本就不好了,有霧氣就更不清楚了~



  • 我的也是,早就反應了,結果也無解,連換貨都不行,整個擺爛



  • 使用一段時間
    玻璃上就會有霧氣產生😰


  • administrators

    Hi all,

    First of all, thanks for your support and feedback.

    We're sorry to see that happen. Depending on different humidity level and weather, it might happen on quite a few units of LUNA product. We're investigating this, and also notice our manufacture to understand the possible issue. We'll get back to you once we get more detail on that.

    Thanks!

    Team LUNA



  • I guess the assembly line got pretty high humidity.
    to fix this might need to break SEAL & dry the interior structure & re-seal it..


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